Raise A Service Request

Our dedicated Customer Care centre is available to address your needs Monday to Friday 8:00am – 5:30pm [EST]

To log a Service Request with the team, please complete the form below:

Referrer Information

Please enter your contact details & location of the unit

Enter the serial & model number of your system below


Note: a Model & Serial number of either the Indoor or Outdoor unit are required to proceed with a Service Request.

Locate Model / Serial Number


Please enter the description of fault and Fault code if applicable


Your privacy is important to us. Daikin Australia will use the information you submit, and may disclose it to its contractor (including service provides, some of which are located overseas), market research organisations, marketing and communications agencies and related bodies corporate (including Daikin Global), to keep you informed with the latest news, events and offers. If you do not provide us with your name and contact details, we may not be able to send you the information you requested. Your information will be handled in accordance with Daikin's Privacy Policy.

COV-19 Declaration

In light of the current situation regarding the COVID-19 virus, Daikin takes the health and safety of their customers and staff as a high priority.

In order to reduce any risk to the community and our staff, Daikin requests you complete this declaration before we can proceed with a site visit:

Why choose Daikin?

Experts in Air Conditioning

Experts in Air Conditioning

Specialist Dealer Network

Specialist Dealer Network

Quality After Sales Support

Quality After Sales Support

Sensitive Choice? Approved

Sensitive Choice? Approved

Where to buy Daikin

A Daikin Specialist Dealer will assess, plan and install the right air conditioning solution for you, with creativity and sensitivity to the needs of your family or business.

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